Some people plunge themselves into their work. They use their circumstances as an excuse not to deal with things as they come up – particularly “people situations.” Managing relationships is crucial. Avoid effective communication and dealing with relationships, and pretty soon there is a mini-crisis to deal with, and valuable time and energy is lost.
As far as possible try to bring any item with potential emotional after-effects to conclusion right then and there. The more things you deal with now, the less people challenges you will have to think about and work on later.
You have heard the saying, “Don’t put off until tomorrow what you can do today.” In this case it has a lot of truth to it. Be very aware of what is happening with people. Don’t turn a blind eye when they require attention. Take decisive action. Respect people, speak truthfully and always reach for clarity in content and outcomes.
Five Days of Action
It’s one thing to leave an important matter until you can devote your full attention to it. It’s quite another to use time as an excuse for not facing it. This isn’t about letting interruptions control your day. It’s about taking care of important things as they come up. Today, think about the important things you turn a blind eye to when they come up. Resolve to change this behavior.
What sorts of relationship things do you wish you didn’t have to deal with? Today, tough as it may be, deal with the situation when it arises. Do it for the whole day. Don’t make excuses.
Bring items to conclusion as they occur. This is the ‘touch it once’ of human relations. As far as possible don’t allow yourself to have unfinished business with other people. Left unresolved, all interactions run the risk of becoming emotionally charged. Check in with the other person for completion. Start the habit of reaching clarity before moving on.
Take some time today to think back over the crises you have faced in the past that involved other people. What could have been clearer? What could have been completed and wasn’t? What part did you play in it? As you learn from this reflection, what changes will you make moving forward? Implement them today.
Do you have key people on your team who make excuses for not completing personal business with other members of your staff? Where are the hot spots on your team? How can you influence the situation? Take steps to do so.